Terms & Conditions

1. AGREEMENT AND ACCEPTANCE: These terms and conditions together with the sales order, constitute the entire Agreement between the This Agreement constitutes the parties’ entire contractual agreement and supersedes any previous oral or written representations, including, but not limited to, any quotations or proposals made by Paris Tile. No course of dealing or usage of trade shall be applicable unless expressly incorporated in this Agreement. Acceptance and acknowledgment is limited to the express terms set forth in this Agreement. Any proposal of additional or different terms, or any attempt by the Buyer or Paris Tile to vary, in any form, the terms of this Agreement is hereby objected to and rejected.
2. PURCHASE AND PRICE: The purchase of materials from Paris Tile is within the Buyer’s There is no guarantee by Paris Tile of the suitability of a product to a specific application. The buyer is responsible for ordering the correct quantities. Although Paris Tile may assist the Buyer in the preparation and determination of what quantity and size is needed, Paris Tile will not be liable for any discrepancy in the quantity ordered by the Buyer (whether too much or too little). Waste and breakage in our material may constitute ten to twenty percent of ordered materials. This is a phenomenon of delicate materials, and, although every effort is made by Paris Tile to prevent this, breakage cannot be entirely prevented. Thus, it is recommended to order accordingly. Upon the purchase of material, the Buyer acknowledges that the characteristics and markings of our products (including ceramic tile, stone, terracotta, cement and porcelain) may vary mildly or significantly. In other words, no two tiles are alike. It is important to note, samples are a very small representation of the general tone of the entire quantity of the materials, and they are not a guarantee of what your entire order will look like. In stone products, varying fossiling, veining, color, tone, are not defects; they are merely the variations that occur in natural materials and shall be expected. In handmade tile, varying color, tone, size, thickness, ad minor pits dings and defects shall be expected. Paris Tile will not be liable or responsible for any variation of material, nor will Paris Tile be responsible or required to return any prepayment for a change of mind after delivery of the materials. By signing this agreement, placing an order, or clicking “I agree” at checkout, the Buyer acknowledges that they have made an independent determination as to the suitability of the product being ordered. All material will be furnished at the price set forth in the sales order. Unless otherwise stated in writing, all prices and quotes are valid for thirty (30) days. Delivery costs, which are included in the sales order, are separate from the price of the material ordered.
3. PAYMENT: All custom ordered material is subject to a fifty percent (50%) The remaining balance is due prior to the shipment of the ordered material to the Buyer. Orders will be promptly shipped upon receipt of the final payment. Short-term storage may be available on a limited basis, upon request by the Buyer, for an additional fee separately agreed upon.
4. DELIVERY: Delivery will be made only to the Buyer’s designated place of Buyer acknowledges that global shipping disruptions and delays have made it impossible to give an exact date of delivery. By signing this agreement, placing an order, or clicking “I agree” at checkout, customer acknowledges that under no circumstance shall Paris Tile be held liable for a delay in delivery of materials. It is the Buyer’s responsibility, or an authorized representative of the Buyer, to check the materials for damage, quantity, and quality. A pack list is provided for this purpose. Any damage seen on the crate or product upon delivery shall be noted on the trucker’s delivery receipt prior to the Buyer’s acceptance of the goods. In the event that product arrives damaged or defective, customers must notify Paris Tile within 24 hours of receiving the product and without having installed the product. Claims filed after this timeframe, or for product that has been installed, will not be accepted. To initiate a claim, please send an email to info@paristile.com, including your complaint, order number, and relevant photographs documenting the damage.
5. RETURNS: All sales at Paris Tile are considered final, and we do not offer refunds or accept returns for any reason other than the product being damaged upon arrival. We encourage our customers to carefully review their orders and purchase samples before finalizing full tile orders.
6. CANCELLATION: Paris Tile will not provide a refund of the initial deposit for orders of material that is already placed. Notably, a deposit will not be returned for any of the following reasons: delays in shipping, delay in manufacturing, or the Buyer’s change of However, if materials are not custom orders, and Paris Tile has been able to sell these materials to another customer within the regular course of business, once that transaction is complete, Paris Tile will return fifty percent (50%) of the initial deposit amount. Buyers of custom ordered material are not entitled to a refund of the initial deposit.
7. WARRANTIES: There are no express or implied warranties which extend beyond the description of the face Paris Tile disclaims any implied warranty of merchantability and fitness for a particular purpose.
8. LIMITATION OF LIABILITY: In no event shall Paris Tile be liable to Buyer for any incidental, consequential, indirect, statutory, special, exemplary, or punitive damages arising directly or indirectly from the sale or use of materials sold, including but not limited to lost profits, loss of use, loss of time, inconvenience, loss of business opportunities, damage to good reputation, or economic loss, regardless of whether liability is based on breach of contract, tort, strict liability, or otherwise, and even if advised of the possibility of such damages or such damages were reasonably foreseeable. Paris Ceramic’s entire aggregate liability (including and not limited to attorneys’ fees or costs) for any and all claims arising from or related to this Agreement shall not exceed the fees paid by Buyer to Paris Tile within the twelve (12) months immediately preceding the event purporting to give rise to liability.  The Parties agree that the limitations set forth herein are an essential part of these terms and conditions and neither party would have entered into these terms and conditions without these limitations.
9. CHOICE OF LAW AND EXLUSIVE JURISDICTION AND VENUE: This Agreement is to be construed and enforced under the laws of the Commonwealth of Virginia, without giving effect to any choice of law or conflict of law rules or provisions (whether of the Commonwealth of Virginia or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than the Commonwealth of Virginia. The Parties further agree that any action seeking to enforce any provision of, or based on any matter arising out of or in connection with, this Agreement shall be brought, be it sounding in contract, tort, equity, or otherwise shall be tried and determined in the state or federal courts in and for the County of Prince Edward, Virginia, and that each of the Parties hereto hereby:  (i) irrevocably and unconditionally consents and submits itself and its property to the exclusive jurisdiction of such courts (and of the appropriate appellate courts therefrom) in any such proceeding; (ii) irrevocably and unconditionally waives, to the fullest extent permitted by law, any objection which it may now or hereafter have to the laying of the venue of any such proceeding in any such court or that any such proceeding which is brought in any such court has been brought in an inconvenient forum; and (iii) agrees that it shall not bring any proceeding based upon, arising out of, or related to this Agreement in any court other than the aforesaid courts.  In the event that an action is commenced by any Party to enforce the provisions of this Agreement, the prevailing Party shall be entitled to an award, in addition to any other claims or damages, of its costs and expenses, including reasonable attorneys’ fees incurred in connection with such action, as limited in Section 7 above.
10. WAIVER OF JURY TRIAL: The parties hereto each knowingly, voluntarily and intentionally waive the right to a trial by jury with respect to any litigation based hereon, arising out of, under or in connection with this agreement.